Troubleshooting

Technical Support

• Hiring Events API & Single Sign-On (SSO)
• Language Support
• Radancy Application Emails & Spam Filters
• Hiring Events Technical Requirements
• How do I test my internet connection?
• System Requirements

Audio & Video

• Troubleshooting Audio & Video for Live Video Features in Hiring Events
• How to Enable Camera & Microphone Access on a Mac
• How to Enable Camera & Microphone Access on a PC
• Enable Screen Share
• How to Share a Presentation in Google Chrome
• How to Share a Presentation in MS Edge

Chat

• I've reached an error page. How do I get back to my event?
• Why did my chat end with no warning?

Event Access

Issues related to the Internet, browsers, etc.

• What browsers are supported?
• Can I access events using a mobile device or tablet?
• Login Tips
• Radancy Accessibility Statement

Profile & Account

• How do I upload/change my profile picture after I have already registered for an event?
• Password Reset