This article walks you through the different ways you can connect and customize your video chat experience. From joining a conversation to adjusting your video settings, you’ll find everything you need below.
Group Video booths allow multiple event participants to connect within one audio/video session! Group Video booths are gathered in their own convenient tab at the top of the Event Lobby, and are indicated with an icon at the top right of their booth card.
You can also find the Group Video booth icon next to their booth Title in Search Booths.
Get in Line to Chat
To get in line for a Group Video booth chat, click Enter on the booth's Lobby card. Or, select its toggle in your search results. Then, click the green Chat button at the top of the screen.
Group Video booths are limited to twenty-five total participants, including Hosts. When a Group Video session is started by a Host, it is locked by default, and Attendees are only let in once it is unlocked. You are then added to the group chat as space becomes available.
If you need to take a break or step away from the event, you can toggle your Chat Availability in the left sidebar to "Unavailable" and your spot in the Group Video line will be reserved for when you are available again.
Group Video tiles display as a grid... Hosts pinned, labeled, etc.
Participate in a Group Video Chat
In order to participate in a Group Video chat, your browser must allow Radancy permission to use your camera, microphone, and speaker.
If you encounter any issues... see Video Settings.
A glowing orange indicator... shows who is speaking.
Controls let you toggle camera/mic or Leave the booth.
By default, your camera and mic are off. Disabled = red slash icons. Profile picture shown instead of video.
View in Full Screen
You can toggle between standard view and full screen mode by using the button next to mic/camera controls. Full screen collapses the Event Lobby sidebar.
Focus on One Video Stream
You can enlarge one specific stream. Your choice doesn’t affect what others see.
Use the 3-dot menu → Focus. Select Unfocus to return to grid layout.
Five other participants remain visible on the side, prioritized by audio activity.
Simultaneous Chats
You can do 1-on-1 text chats while in Group Video. Once you leave, you can use audio/video in 1-on-1s again.
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You can accept Scheduled Chats while in Group Video, but they’re text-only. |
Toggle between chats on left sidebar under Chats.
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Full screen hides the chat panel. Exit full screen to view simultaneous text chats. |
Video Settings
Video Settings let you check and troubleshoot audio/video, choose devices, and run tests.
Includes Video, Audio, and Network Test with saveable results.
Run a video, audio, and network test
Access quick troubleshooting tests. Results show hardware/software setup, server connectivity, and expected call quality.
Select your camera, microphone, and/or speaker
You can switch devices anytime. Radancy detects and lists devices in dropdowns.
If unavailable, check browser/device permissions.
Use a virtual background
You may blur or set a background image (if enabled). Preview immediately and toggle off anytime.
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Virtual Background is a beta feature. Contact your Account Manager for access/feedback. |