Enable & Manage Booth Discussion Feeds

Discussion Feeds allow event participants to leave public comments within a booth, creating additional points of engagement in a live event. Discussion Feeds can be enabled for Webinars  Broadcast booths as well as all chat booth types.

exclamation-circle-45px.png Content Only booths do not support Discussion Feeds.

In This Article


 

Enable Discussion Feeds

exclamation-circle-45px.png Discussion Feed Settings shown on the Booths page apply to all chat booths within your event, however, the same settings for Webinars Broadcast booths are managed separately as indicated below. 

 

To enable Discussion Feeds for all of your chat booths within an event:

  1. From your Event Home, select Booths in the sidebar.
  2. Click Edit under Discussion Feed Settings on the right-hand side of the page.
  3. Check the box(es) for when you'd like the discussion feed to be visible to participants, and save.
exclamation-circle-45px.png You must check Visible after event ends in your Discussion Feed Settings before or during your event in order to save your feeds for future review. After the event ends, you will not be able to apply this setting retroactively, and your Discussion Feed data will be lost.

 

Discussion feed visibility settings


To enable a Discussion Feed for a Webinars Broadcast booth:

  1. From your Event Home, select Booths in the sidebar.
  2. Click Settings under the name of the relevant Webinars Broadcast booth.
  3. Scroll down to Discussion Feed Settings.
  4. Check the box(es) for when you'd like the discussion feed to be visible to participants, and save.
  5. Repeat as needed for any other Webinars Broadcast booths in your event.

Discussion Feed Settings with visibility options

 

During the Event

If a booth has a Discussion Feed enabled, event participants can access it by clicking on the Discussion tab.

 

Discussion tab with highlighted moderator controls

As participants type into the comment field it turns orange, and a character count displays. Each comment is limited to 1000 characters. Comments post with a timestamp, and new comments display at the top of the feed.

Comments from Representatives, as well as Group Video Hosts or Webinars Hosts and Presenters are marked with a corresponding tag that indicates their role within the event.

Representatives, Hosts, Presenters, and Booth Owners can moderate discussion comments using the actions menu within the Booth Discussion Feeds.

 

After the Event

To access a Discussion Feed after an event has ended:
 

Preview Lobby button highlighted

  1. From your Event Home, select Booths in the sidebar.
  2. Click Preview Lobby to enter the event.
  3. Click Enter on the booth card, then select the Discussion tab to scroll through the comment history.
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