For an overview of what the Assistant offers for both your Career Site and Job Req pages, see this article.
In This Article
- Install the Assistant
- Customize Your Assistant
- Add Custom Engagement Options
Install the Assistant
To add the Assistant to your careers site or job req pages, your organization's web developer must add a simple Javascript code snippet to any pages you wish to display it.
To find your custom code snippet:
- From your Account Home, select Settings in the sidebar.
- Select either Career Site Assistantor Job Req Assistant.
- Click Copy to Clipboard to copy the code displayed in the Code snippet field.
Then, if you plan to use QuickChat on your job req pages, provide us the URL for your Job Feed. We require any job feeds to follow the Radancy Job Feed Schema. If you don't have a job feed, let your Radancy Technical Implementation Specialist know, and we can look into producing this for you. For more information on job feeds, see this article.
In order for your recruiters to access Radancy, you will also need to provide us with their email addresses to grant them access to Candidate Engagement Hub (or CEH), to manage their jobs and chats.
As a last step, ask your Technical Implementation Specialist to run a 15-minute test screen share to ensure that the Assistant is working correctly on your site.
Customize Your Assistant
There are a number of ways you can customize the Assistant to make the language and theme align with your branding and preferences.
For the expanded view of the Assistant, you can choose the Chatbot Image and Chatbot Name that initially greets job seekers (maximum of 25 characters).
To change the Chatbot Image and Name, from your Account Home, select Settings, then General Assistant Settings.
You can also individually customize the background color, accent color, logo, button shape, button text, and headline displayed on the Career Site Assistant and the Job Req Assistant.
Under Settings, select Career Site Assistant or Job Req Assistant to make your customizations.
Add Custom Engagement Options
In addition to the standard Assistant options of chatting live with a recruiter or signing up for a Hiring Event, you can add up to three custom engagement options for your candidates. Custom engagement options could include an invitation to connect with you on LinkedIn, or letting candidates how to sign up for in-person events.
- From your Account Home, select Settings, then either Career Site Assistant or Job Req Assistant.
- Select the Custom Engagement Options tab.
- Then, indicate the Button Text and corresponding URL for each custom option, and save.
| Custom engagement options display below your other engagement options (QuickChat, event signup, or FAQs). |