You can choose whether to assign either the Next Steps or Star Ratings rating scale to display to Representatives after their booth chats or in-person connections with candidates or attendees.
To make your choices, from your Event Home, click Settings in the sidebar, then Chats.
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Your account's default ratings scale is set by your Radancy Account Manager. To have this changed, reach out to them or submit a help request. |
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Next Steps is the only scale available for In-Person Connection booths, Job booths, and Scheduled Chats, and the scale is always set to Star Ratings for Open Networking booths. |
In This Article
Next Steps Ratings
The Next Steps default ratings scale, recommended for recruiting events, helps hiring teams identify clear next steps for candidates after each chat.
The default values include:
- Interview (Move forward)
- Screen (Screen further)
- Pipeline (Consider for future)
- Not a fit (No action needed)
- N/A Did not chat
Star Ratings
Star Ratings are recommended for non-hiring-related events.
Booth Chat Ratings
Click the drop-down arrow on the Booth Chat Ratings section in Event Chat Settings to view and assign a scale for each booth in your event, and save.
All ratings can be found within a given Representative's History, or in the Candidate Engagement Hub.