IMPROVEMENTS TO EXISTING FEATURES
Candidate Engagement Hub (CEH) Registration Filter
Users of Candidate Engagement Hub are now able to filter candidates by their event registration and attendance status, making pre and post-event communication that much easier.
Scheduled Chat Management for Administrators and Booth Owners
Radancy Administrators and Booth Owners can now cancel, reschedule, or reassign a confirmed Scheduled Chat on behalf of their Representatives.
Representative Schedule Management for Administrators
Administrators can also manage Representative schedules by toggling specific Scheduled Chat time slots on or off to update Representative availability.
Virtual Engagement Center (VEC) Booth Deletion for Administrators
Radancy Administrators with VEC access can now delete VEC booths. When a VEC Chat booth is deleted, any ongoing chats are ended.
Virtual Engagement Center (VEC) Custom Chat Tab Images
Radancy Administrators with VEC access can now upload custom images to display in their VEC Chat tabs. Custom images will apply to all Chat booths in the VEC.